Terms & Conditions
Welcome to Luxcarry. By accessing or using our website, you agree to comply with and be bound by the following terms and conditions. Please read them carefully before using our services.
1. General Information
Luxcarry is an independent online store based in Surrey, BC, Canada. Our website offers lifestyle and everyday-use products for online purchase. By using this site, you confirm that you are at least 18 years old or accessing it with the permission of a parent or guardian.
2. Products and Services
We make every effort to provide accurate descriptions, images, and specifications of our products. However, we do not guarantee that all product details are error-free or complete. Product availability is subject to change without notice.
3. Orders and Payment
By placing an order, you agree to provide accurate personal information and a valid payment method. All payments are processed securely through our authorized payment gateways. Luxcarry reserves the right to cancel any order in case of payment failure or suspected fraudulent activity.
4. Shipping and Delivery
Shipping times are estimates and may vary depending on location, product availability, and unforeseen circumstances. Tracking information will be provided once your order is processed. Luxcarry is not responsible for delays caused by shipping carriers or customs procedures.
5. Returns and Refunds
Products may be returned or exchanged within a specified period from the date of delivery. Items must be in original condition and packaging. Please refer to our Return Policy page for full details on how to initiate a return or exchange. Refunds are processed after the returned product is received and inspected.
6. Privacy and Data Protection
Your privacy is important to us. Luxcarry collects personal information only to process orders, communicate with customers, and improve our services. We do not sell, rent, or share your information with third parties for marketing purposes. For more information, see our Privacy Policy.
7. Intellectual Property
All content on this website, including images, text, logos, and graphics, is owned by Luxcarry or its partners and is protected by copyright and other intellectual property laws. No content may be copied, reproduced, or used for commercial purposes without our written consent.
8. Limitation of Liability
Luxcarry is not liable for any direct, indirect, incidental, or consequential damages arising from the use of our website or the purchase of products. This includes, but is not limited to, damages from delays, lost orders, or technical issues.
9. Changes to Terms
Luxcarry reserves the right to update or modify these Terms & Conditions at any time. Updates will be posted on this page, and continued use of the website constitutes acceptance of the revised terms.
10. Governing Law
These Terms & Conditions are governed by the laws of Canada. Any disputes arising from the use of this website or our services shall be subject to the jurisdiction of courts located in Surrey, BC.
11. Contact Us
If you have any questions or concerns regarding these Terms & Conditions, please contact us:
Phone: +1 (346) 468-4854
Email: Support@luxcarry.shop
Address: 36 AVE, Surrey, BC V3Z 0Z6, Canada